Now in our second year of the Forward Together strategy, we’re excited to share the IFB’s 2024 Annual Report, showcasing a year of transformation, collaboration and impact across the industry.

Hear from IFB Chair, Karl Helgesen, as he reflects on the progress we’ve made together. From launching a new Membership Agreement and replatforming the IFiHUB, to reaching millions of people across the UK through our Prevention campaigns.

2024 Highlights

• Over £153.3 million in suspected insurance fraud investigated
• 7,729 fraud submissions and 72,864 member searches
• 553 unique users from 36 organisations accessed the new IFiHUB
• Shift Technology appointed to deliver our future-ready tech solution
• Over 10 million video views and 113,000 clicks to additional information, from digital campaigns
• Award-winning campaign focused on raising awareness of insurance fraud and tackling opportunistic fraud
• 51 events hosted with 1,400 attendees from across the membership
• A new value proposition co-created with members to guide our future

Karl also added:
“Thanks to the invaluable collaboration and input of our members, we’ve made great strides towards achieving our shared vision.”

“On behalf of myself, the Board and the IFB Leadership team, a huge thanks for the ongoing support and contribution of all our members.”

Discover how these achievements align with our strategic pillars in the full report.