With most of the UK General Insurance market accessing IFiHUB (Insurance Fraud Intelligence Hub) and nearly 200 suspected fraudsters being added to it each week, it’s vital that our tech is cutting edge to keep pace with the evolving nature of fraud. We’re pleased to share that the new version of IFiHUB will bring a number of benefits, including an integrated data model and a single Multi-Factor Authentication for both IFB Exploration and IFiHUB.

We will shortly be rolling out a series of live demos and e-learning training sessions to help our members get IFiHUB-ready! Even if you’re a total pro when it comes to using our solution, we still encourage you to come along to familiarise yourself with the new ‘look and feel’ of the tool.

In the meantime, Interface Managers have been notified of key changes to the format of IFR (Insurance Fraud Register) and generic data feed and record IDs, as a result of the replatforming. SFTP users have also been notified about the transition to Azure File Transfer for bulk file loadings and retrievals.

Any questions?

If you have any questions, please get in touch with our Customer Services team at supportcentre@insurancefraudbureau.org.