CONNECTED TO PROTECT
IFB STRATEGY 2026-30
In 2026, we mark two decades of leading the collective fight against insurance fraud. We now step boldly into the future and face up to the evolving risks of insurance fraud - driven by digitalisation, social media and the global economic environment.
The insurance sector now more than ever faces a number of government and regulatory expectations following the signing up to the Insurance Fraud Charter, developed in response to the UK Economic Crime Strategy.
Over the next five years, we pledge to lead with innovation and focus on key strategic goals, to protect against fraud and strengthen our collective resilience.
Connected to Protect is a bold leap forward propelling the industry ahead through more efficient technology, richer data and intelligence, and unprecedented collaboration.
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Read in detail what we are going to achieve.
Our key themes
Stand Together Against Fraud
We will serve as the cornerstone of the UK’s counter-fraud ecosystem – leading strategy, expanding our membership and further developing partnerships.
We will strengthen our connections with members and forge deeper relationships across government, regulators and international agencies – unlocking new opportunities for fraud prevention.
We will lead the development of the UK’s first unified Insurance Fraud Strategy which will help align and coordinate the sector’s efforts.
Reimagine Data and Intelligence
It’s more important than ever that we’re at the top of our game when providing efficient and secure data-driven services. We will lead the collaboration and cooperation around intelligence and data sharing to help achieve this.
We will deliver smarter technology that unlocks deeper insights and makes it easier for members to contribute their own data. By streamlining access and improving usability, we’ll help reduce fraud-related costs and drive better outcomes across the board.
We will advance the fraud intelligence landscape by increasing both the volume and quality of data we hold. With richer insights, our members can make faster, smarter decisions - protecting honest customers.
Deepen Knowledge and Trust
The Insurance Fraud Charter has raised the expectations on the industry to increase public awareness of insurance fraud. We will lead efforts to educate the public, disrupt fraudulent activity and deliver a lasting impact for society.
We will enhance engagement by evolving our campaigns and encouraging greater use of our CheatLine service. Through new educational initiatives, we’ll help people recognise the signs of fraud and understand its consequences.
We will support the development of future ready counter-fraud talent to protect tomorrow’s industry. By building expertise and inspiring innovation, we’ll shape a more resilient and forward-thinking fraud prevention community.
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Join us in making valuable connections and driving change together.